Customer Help

To buy any item on the Torxsa website,

• select the item you want to purchase;
•  On the product page select (add to cart); once directed to the cart,
• select checkout. At checkout fill in your basic information including shipping information;
•  Select the payment method that suits you; 
• Then Click ” Place Order “
• You will receive an email confirming your order
• If your delivery address is based in South Africa then standard delivery is 2 to 3 working days or unless otherwise stated in the product page
• If your delivery address is out of South Africa, after the order confirmation email, allow up 48hrs for shipping cost information

Direct EFT Payment

This payment is made directly into our business bank account.

Suitable for Local and international payments.

Our business bank details are displayed at checkout when you select the EFT Payment Option

Flexi Payment (Interest-Free)

Pay over time without using credit.

• Monthly instalments at 0% interest
• Flexible payment plan tailored to your budget
• No hidden fees

Terms:

• Full payment must be completed before dispatch or collection
• The order is reserved once the first payment is made
• Non-payment may result in order cancellation

Float Payment (Credit Card Instalments)

Use your credit card to split payments.

• Interest-free instalments (bank dependent)
• Quick checkout process
• No separate application required

Terms:

• Subject to your bank’s credit approval
• Monthly repayments are handled by your bank
• Available only on eligible credit cards

Torxsa Finance (Up to 24 Months)

Flexible financing for larger purchases.

• Repay over up to 24 months
• Fixed monthly instalments
• Quick application process

Terms:

• Subject to approval by our finance partner (Fever Tree Finance)
• Interest rates and fees may apply
• A valid South African ID and affordability checks are required

Standard delivery is 2 to 3 working days in South Africa depending on areas and courier lead-time or unless otherwise stated in the product description

To create an account please click the ” My account ” icon next to the search bar and create an account either as a customer or a vendor if you wish to sell electronics on www.torxsa.com

by contacting our support team 

by making use of the courier tracking number given to you after your order is completed

No we do not. Torxsa, uses security measures to protect your credit card information, but it’s always advisable to be cautious about storing sensitive data online and to regularly review your account activity

No

we offer free shipping for every orders locally in South Africa and paid shipping for international destinations

South Africa, Botswana, Namibia, Zimbabwe, Zambia, Eswatini and Lesotho.

Prices may be displayed in your local currency for convenience. All transactions are processed in South African Rand (ZAR).

each order shares the same packaging unless the condition of the item requires separate packaging